FAQs
1. What is the UrbanIQ Bulb Camera?
The UrbanIQ Bulb Camera is a smart security camera that fits into a standard bulb holder. It installs in under 2 minutes, streams in HD, and connects directly to your smartphone.
2. Is it difficult to install?
Not at all. Just screw it into a bulb socket, connect to WiFi, and you’re ready. No wires, drilling, or mechanic needed.
3. What if I don’t want to install a new holder?
Every camera comes with a free E27-to-B22 converter, so it works with almost any existing bulb socket.
4. Is the camera portable?
Yes. Its compact design allows you to take it anywhere and set it up in minutes.
5. Does it work outdoors?
The camera is optimized for indoor use — homes, shops, offices, and hallways. Avoid outdoor exposure for best performance.
6. Does it come with a warranty?
Yes. Every UrbanIQ Bulb Camera comes with a 1-year warranty covering manufacturing defects.
7. What if I face issues or the product doesn’t work?
Our customer support team in India is available via WhatsApp, phone, and email for assistance.
8. What if I change my mind after purchase?
We offer a 7-day replacement guarantee for defects or damage. Contact support if you have any concerns.
9. Will it work during power cuts?
The camera needs electricity to function. For backup during outages, connect it to an inverter or UPS-powered socket.
10. How secure is the video feed?
Your privacy is our priority. Video streams are encrypted and accessible only through the official app.
11. How much internet does it use?
The camera uses minimal data. You can adjust video quality in the app to save bandwidth.
12. Does it work on both Android and iPhone?
Yes, the app is free on Android and iOS.
13. How many cameras can I connect to one phone?
You can add multiple cameras in the app and view them all in one place.
14. Does it have night vision?
Yes. The camera includes infrared night vision and motion detection for 24/7 monitoring.
15. Can more than one person view the camera?
Yes, access can be shared with family or trusted people via the app.
16. What happens if the camera is stolen?
The UrbanIQ Bulb Camera automatically saves the last motion-detected snapshots and clips. Even if the camera is taken, the last captured evidence is preserved and accessible in the app for police or insurance purposes. For best results, keep cloud backup enabled and the camera powered.
17. Why is UrbanIQ launching in India now?
UrbanIQ is a Canadian brand expanding globally. After success in Canada, India is our first international launch due to high demand for smart, affordable, and easy-to-use security solutions.