FAQs

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Installation

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Simply screw the camera into a standard bulb holder, turn on the power, and connect it to the mobile app. No technical setup is required.
No, it works like a regular bulb. There’s no need for extra wiring or a technician.
Yes, the setup is DIY-friendly and can be completed in just a few minutes.
The entire installation and app setup usually takes around 2–5 minutes.
Yes, it fits most standard E27 bulb holders commonly used in India.
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It is best suited for indoor use or covered outdoor areas like balconies or porches.
es, as long as it is protected from direct rain and harsh weather.
Yes, the camera supports remote pan and tilt through the mobile app.
Yes, it has built-in night vision for clear monitoring even in low light.
Yes, you can view live footage anytime from anywhere using the mobile app.

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The camera works with a dedicated mobile app available on Android and iOS.
Yes, it supports both Android and iOS devices.
Yes, you can share access with family members through the app.
Yes, you’ll receive instant notifications for motion detection and activity.
Yes, a stable Wi-Fi connection is required for live streaming and app features.
Orders are usually delivered within 3–7 business days depending on your location.
Delivery speed may vary, but standard shipping is provided for all orders.
You will receive a tracking link via SMS or email once your order is shipped.
Yes, UrbanIQ delivers to most locations across India.

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We offer a return or replacement in case of defective or damaged products.
Yes, you can cancel your order before it is shipped.
Refunds are typically processed within 5–7 business days after approval.
No charges apply if the cancellation is made before dispatch.
You can reach out via the contact form, email, or phone provided on the website.
Our support team is available during standard business hours.
Yes, our team can help you with setup and troubleshooting.
Yes, the product comes with a limited warranty against manufacturing defects.